WEAVING SERVICE ENGINEER

Location: 91 Lê Thị Riêng, Phường Thới An, Thành phố Hồ Chí Minh

Department: Technical Service

Reports To: Technical Service Manager

Job Summary

Vandewiele Vietnam is seeking a dedicated and technically skilled Weaving Service Engineer

to provide installation, commissioning, troubleshooting, maintenance, and after-sales support for

Vandewiele weaving technologies, including IRO yarn feeders, ROJ feeders, loom control

systems, and related weaving solutions.

The successful candidate will work closely with textile manufacturers throughout Vietnam to

ensure optimal machine performance, deliver technical training, support customer operations,

and contribute to the growth of Vandewiele’s weaving business in the region.

Key Responsibilities

Technical Service & Support

• Perform installation, commissioning, troubleshooting, maintenance, and repair of

weaving equipment and related systems.

• Provide on-site and remote technical support to customers.

• Diagnose and resolve mechanical, electrical, electronic, pneumatic, and software-related

issues.

• Conduct preventive maintenance, machine audits, and performance inspections.

• Prepare and submit service reports, installation reports, and customer visit reports in a

timely manner.

• Coordinate with global technical teams for complex troubleshooting and technical

escalations.

Customer Support & Training

• Provide technical guidance and operational training to machine operators, technicians,

and maintenance personnel.

• Handle customer service requests and complaints in accordance with company

procedures.• Conduct regular follow-up visits and maintain strong customer relationships.

• Support customers in improving machine efficiency, reducing downtime, and optimizing

production performance.

Product Quality & Continuous Improvement

• Collect and analyze customer feedback regarding machine performance and product

quality.

• Report quality issues, recurring failures, and field observations to global technical teams.

• Participate in new product testing, evaluation, and validation activities.

• Support implementation of technical upgrades and product improvement programs.

Spare Parts & Commercial Support

• Assist customers in identifying and selecting the correct spare parts.

• Promote genuine spare parts and approved upgrade solutions.

• Support sales activities through technical presentations, demonstrations, machine

assessments, and customer visits.

Market Intelligence

• Collect information on market trends, customer requirements, and competitor activities.

• Provide regular market and technical feedback to management.

Other Responsibilities

• Maintain accurate technical documentation and service records.

• Participate in local and overseas technical training programs organized by Vandewiele.

• Perform other duties assigned by the Technical Service Manager.

Qualifications

Education

• Bachelor’s Degree or College Diploma in:

o Mechatronics Engineering

o Electrical / Electronic Engineering

o Textile Engineeringo Automation Engineering

o Mechanical Engineering or related technical disciplines

Experience

• Minimum 4–5 years of experience in technical service, maintenance, commissioning, or

production support within the textile industry.

• Hands-on experience with weaving machinery and related equipment, such as:

o Air-jet looms

o Rapier looms

o Water-jet looms

o Yarn feeders

o Electronic control systems

o Industrial automation equipment

• Experience working in weaving mills or textile manufacturing plants is highly preferred.

Technical Skills

• Strong understanding of weaving processes and textile production environments.

• Knowledge of PLC systems, sensors, industrial electronics, pneumatics, and automation.

• Ability to read and interpret electrical schematics, wiring diagrams, mechanical drawings,

and technical manuals.

• Familiarity with machine diagnostics, root-cause analysis, and troubleshooting

methodologies.

• Good computer skills, including Microsoft Office applications and technical reporting.

Language Requirements

• English: Intermediate to Advanced level (minimum B1/B2).

• Chinese (Mandarin): Basic communication ability is a strong advantage.

Personal Attributes

• Strong communication and customer service skills.

• Excellent analytical and problem-solving capabilities.

• Independent, proactive, and self-motivated.• Team-oriented with strong interpersonal skills.

• Ability to work under pressure and manage multiple priorities.

• Willingness to travel frequently throughout Vietnam and occasionally overseas.

• Possession of a valid driving license is an advantage.

What We Offer

• Competitive salary package based on qualifications and experience.

• 13th-month salary and performance-based bonus.

• Professional technical training in Vietnam and overseas.

• Opportunity to work with world-leading textile technology brands.

• Dynamic international working environment with long-term career development

opportunities.

• Company laptop, technical tools, travel allowance, and service support.

• Full social insurance, health insurance, and statutory benefits in accordance with

Vietnamese labor law.

About Vandewiele Vietnam

Vandewiele Group, headquartered in Belgium, is one of the world's leading manufacturers of

textile machinery and technology solutions, with more than 140 years of innovation and

engineering excellence.

Through brands such as IRO, ROJ, Bonas, Memminger, and other Vandewiele technologies,

Vandewiele Vietnam provides advanced weaving solutions, technical services, genuine spare

parts, and professional customer support to textile manufacturers throughout Vietnam.

Connecting Global Technology – Serving Local Customers

SALES ENGINEER (B2B) – THIẾT BỊ CÔNG NGHIỆP

WEAVING SERVICE ENGINEER